Showing posts with label Subscription. Show all posts
Showing posts with label Subscription. Show all posts

2/25/2010

Subscriptions no longer available

Due to the magazine's now irregular schedule, we have decided to stop selling subscriptions. Please note that we will continue to honor existing subscriptions and that you can still order the magazine issue by issue.

To order the magazine please visit our online catalog.

For more information you can read our updated ordering & shipping policy.

10/04/2007

Subscription Problem

We had lots of problems with the subscription mailing for issue #92. Many envelopes apparently got lost and Canada Post screwed up big time by mailing some copies without any postage! However, most of the problems have been solved as we resent all the envelopes that came back to us.

But if you still have not received your subscription copies for issue #92 you should contact us.

5/18/2007

Increase of International Shipping Cost

Unfortunately, due to a recent increase of the postage prices in both Canada and USA, we must reprice our International shipping cost. This increase affects only the International / Overseas orders and only the new (and heavier) color format of the magazine (PA#88+). It does not affect the subscription rate.

The international shipping cost for a single issue of the magazine goes up from $3.00 US to $6.00 US, bringing the total cost of an issue to $11.95 US. However, because of the disappearance of the surface rate (save for the bulk surface rate used for the surface mail subscriptions), orders will now be sent by air mail.

The shipping cost for US and Canadian orders & subscriptions remains the same.

5/02/2007

First Class (Air Mail) Subscription

Regular subscriptions for the USA and overseas are sent by surface mail (which can take from 2 to 6 weeks for delivery). However, for those who think that surface mail is too slow, we had already added an Air Mail option for the International Subscription (see “New Overseas Subscription Option”) and we are now adding a similar option for the U.S. Subscription.

Now, for $40 US you can get a U.S. First Class Subscription. With this option, U.S. subscriptions should be delivered within a week (check the subscription page to order).

An upgrade program is also available to allow regular subscribers (Surface Mail) to switch to a First Class (Air Mail) subscription:

• U.S. upgrade cost $2 U.S. per remaining issue of the subscription
• International upgrade cost $6 U.S. per remaining issue of the subscription

Please email us to set up the upgrade (give us your name and address, so we can determine how many issues are left to your subscription and we will email back to you with the cost and how to make the payment).

8/27/2006

Subscribers: How long does it takes to get your copy?

Considering that we were surprised to learned that some subscribers in the Middle-East got their latest copy of the magazine only recently, we started to wonder how long does it takes to our subscribers to get their copies.

Consequently, we would like our subscribers to give us some feedback on how long it takes their subscription copies to be delivered. We would need to know in which country, state and city you live and how long (in weeks) it took for PA#88 to be delivered (considering that it was shipped on June 5th).

You can give us feedback on your subscription delivery by sending us e-mail at comments@protoculture.ca or by participating in the PA forum on Anime News Network.

Thank you all in advance for your feedback. It will help us continue to offer the best possible service.

8/26/2006

New Overseas Subscription Option

Overseas subscriptions are shipped by surface mail and should take about 4 to 6 weeks for delivery.

However, we recently learned that for some far-away overseas destination, like Africa or Middle-East, it might take up to 10 weeks. So we have added a more expensive Overseas Air Mail option that should take only about 2 weeks.

In addition to the Standard Overseas Subscription ($30 US subscription plus $15 US extra for shipping cost for a total of $45 US) we now offer a new Air Mail Overseas Subscription ($30 US subscription plus $50 US of extra shipping cost for a total of $80 US) for those international customers who don't mind paying extra for a speedy delivery.

Go to the subscription information page to subscribe.